Each Papyros Case contains a series of folders and documents, incoming and outgoing, composing the overall picture of each issue. Papyros platform enables users to digitize, organize case documents along with their various versions and distribute them for processing.

Take advantage of the ability to design your own digital forms and correlate any data with your documents and your cases, also reducing significantly paper usage. With Papyros Forms the capture of information is done immediately and easily, minimizing the risk of human error in internal processes.

Access your everyday tasks through the Papyros Platform and manage your cases having all necessary information at hand. Your inbound and outbound documents are shown in your Papyros home page, available for further processing and handling, never missing any deadline.

Handling day-to-day affairs often involves exchanging multiple emails with the company’s customers, partners or suppliers. Organize one-click communication through the Email Management module of the Papyros ECM platform or directly from the Outlook application and free up space on the company’s central email server

utomate your processes with no code writing. Set your rules, events, activities, gateways, steps, and tasks at each stage. Organize the responsibilities of each department and facilitate collaboration between users and the responsibilities of each part of the business.

Handling a case often requires submitting documents, making a decision, or completing actions between multiple applications. Our built-in Case Management Tools offer the ability to set specific rules for each case state, ensuring that they are handled every time promptly and correctly.

Set dynamic deadlines for each procedure step and track them in personalized calendars per user / role. Inform the staff daily for any delays in the course of cases with automated emails and notifications within the application.

Monitor in real time your productivity and discover any bottlenecks, with Papyros extensive reports and measurable performance indicators (KPIs), helping the management board to take the appropriate corrective actions.

Enable customers, suppliers and partners to submit requests to your business and manage them through a special Papyros ECM self-service Web Portal. Create dedicated external customer service pages and significantly reduce response time of complaints, requests etc.

Working remotely is now no different than your office desk, since Papyros is available in Web, Desktop and Mobile, providing you with authorized access to cases, documents and procedures anywhere, anytime

Connect Papyros to your existing business infrastructure, preventing your staff from making duplicate entries, or gather information from scattered locations to carry out their day-to-day operations.