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Industry | Retail

Organize communication with customers, suppliers and staff in a digital environment, significantly reduce the company’s costs of compliance with international regulations and accelerate your company’s operations.

Platform Features

Document Versioning

Replace manual archiving processes and large spreadsheets with Papyros document management, saving significant time. Give your staff access to the latest versions of business documents even when they are out of the office

Case Management

Organize documents and data of third-party systems in Papyros cases: claims, contracts, purchases, recruitments, etc. Monitor the progress of each issue as well as the completeness of the necessary supporting documents.

Workflow Automation

Speed up your internal processes with automated workflows. Business processes, no matter how complex, are designed low-code/no-code with the Papyros Form Designer & Papyros Workflow Designer tools.

EIDAS Digital Signatures

Deliver your documents to your customers and partners digitally and sign them in seconds, from your computer, mobile phone or tablet. Use a Qualified Digital Signature and completely eliminate the manual paper process.


Draw detailed reports on the progress of your procedures and track the response times of each department. Discover bottlenecks and take corrective action to continuously increase productivity. Set automatic updates for your customers and partners, as concerns the progress of their requests.

Third- party integration

There’s no need to have your staff work in multiple applications. You can integrate Papyros to third party systems, providing access to documents and procedures in a user-friendly environment, taking advantage of the platform’s wide range of interfaces.


Speed up your document generating processes, with Papyros Templates and save valuable time communicating with your clients and partners.


Secure sensitive information and documents by enforcing strict access rules. Enhance transparency and control over business processes by setting audit trails.


Alarms & Notifications

Set up automatic updates for expiration of certificates, due contracts or late payments and never lose a deadline again.

Low Code Development Tools

With Papyros’ integrated tools, Papyros Form Designer and Papyros Workflow Designer integrated tools you can implement any digital forms (attributing metadata) and workflows, according to your business logic, low-code / no-code.


Reduction of operating costs, eliminating the physical management and handling of documents
Faster processing of losses, minimization of insurance issuance time
Compliance with rules, regulations and standards (e.g., ISO, GDPR)
Process standardization and automation for your workflows
Increased security, providing access only to authorized users
Supervision and control at any stage of the insurance application process
Faster decision making, with the help of reports and statistics
Improved customer service, faster payment of compensation

Indicative Papyros Solutions

Indicative Solutions Papyros ECM Platform can significantly improve your operations not only in terms of Document Management but also of AP/AR, Contracts, RFPs, HR Files, Accounting and many use cases.

Mail Management

Archive and distribute business correspondence with customers and partners directly from your Inbox. Look for the contact history with the customer by applying complex search criteria (Date, Branch, Damage No., Contract No. etc.)

Customer File Management

Get access to all information about your customers by gathering and keeping in one place all mails, documents, offers, price lists, contracts, payments, etc. Connect Papyros ECM to your CRM to instantly increase sales productivity.

Content Management

Automate the process of producing and approving new marketing material, so that new brochures, labels, packaging, campaigns and their editions are automatically forwarded to appropriate users for further handling, in compliance with Quality Assurance regulations.

AP / AR process automation

Digitize RFPs, offers, invoices, receipts and other documents and automate business audit and payment processes. Implement strict payment approval policies depending on the type of supply, industry, amount, etc. and protect your business from malicious actions

HR Files

Protect your staff files, and automate your processes, e.g., requesting new hiring or leaves. Connect the personnel file data with the HR system of the company.

Travel & Expenses Management

Automate the organization of business trips from the employee’s application to the submissions of travel expenses. Provide your employees with the ability to submit any documents remotely via mobile phone / tablet and eliminate repetitive low value-added tasks in the accounting department.

Digital Services to partners & customers

Provide limited, graded access to documents and procedures to users outside the business (clients, insurance consultants, partners) and improve the quality of your customer service.

Historical Archives

Digitize your physical file folders so that they are accessible inside and outside the business. Implement policies of automatic destruction of older archives and ensure the compliance of your business with the regulatory framework.

Archive and distribute business correspondence with customers and partners directly from your Inbox. Look for the contact history with the customer by applying complex search criteria (Date, Branch, Damage No., Contract No. etc.)

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Lets see how you can lead the digital transformation of your business, with Papyros ECM Platform.

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